Shipping policy

We aim to make your shopping experience smooth and reliable.

• All orders are shipped through our trusted delivery partners.
• Once your order is processed, you’ll receive an email confirmation and invoice on your registered email.
• Orders are usually processed within 2 working days and delivered within 8–10 working days, depending on your location and order details.
• Please note that delivery times may be longer during sales, promotions, or due to weather conditions.
• Orders placed on weekends or public holidays will be processed on the next working day.
• For exchange requests, customers will be responsible for the re-shipping cost.

• IBFT / Bank Deposit Payment Exclusion

  The IBFT/Bank Deposit payment option is available exclusively for purchases made through our official online store. This payment method is not applicable to, accepted at, or redeemable at any of our physical retail stores.