·         Giordano Pakistan will gladly assist you in exchanging unused Merchandise reported within 03 days after delivery of product to customer destination.

·         All items must be returned new, unused and with all Giordano and garment hangtags still attached.

·         Giordano will not refund or exchange the following items: personal items (such as underwear, socks, innerwear), items
marked “not refundable” or “not exchangeable”, and items being soiled or damaged (such as size altered, washed or worn garment, leather being oiled, etc.)

·         No Exchange on products sold on any Promotions/ discounts.

·         No Exchange/Return on Factory Outlet products.

·         No Cash refund.

·         Customers need to return the item to our provided address, please note the courier cost of returning the item and reshipping cost will be borne by the customer.

·         Please note all goods must be accompanied by an invoice/order number. Returns without an invoice will be denied.

·         As the display capabilities and graphic properties of computer monitors, tablets and mobile devices may vary, we cannot guarantee that the color displayed on your monitor
will be completely accurate.

·         Due to Different fabric properties, Washing, Finishing or others factors, the actual measurement of item may vary from size
chart up to 1 inch.

Contacting us 

If you have any questions or concerns about our Terms and Conditions of Use, please contact us. The  ways of contacting us can be found in our site. 

For any Exchange of your purchased item please inbox @ www.Facebook.com/Giordano.pk, during Office working hours (Monday to Friday between 9:00 AM to 5:00 PM – except Public holidays).